Email guidelines

MAILBOX 10-015

What you need to know

Please note: this howto only applies to HFU employees and not to students:

The browser-based access to the mailbox (“Webmail”) is now accessible via the address mailbox.hs-furtwangen.de. You can find more detailed information in the respective how-to instructions:

Mailbox access via the browser Helpcard 20-015
Mailbox access via client (Windows) Helpcard 20-025

You can log in with your HFU account. Information on the HFU account can be found in this how-to guide on the External link opens in a new window:HFU-Account.

You received a temporary email address vorname.name@hfu.eu (at Mailbox.org) in September 2023. This service was discontinued on 18.04.2024 due to the mail server changeover.

We would like to point out that since 18.04.2024 you can only retrieve your emails at mailbox.hs-furtwangen.de and should communicate with your long email address firstname.lastname@hs-furtwangen.de instead of the short address (abc@hs-furtwangen.de).
However, you will continue to receive emails sent to the @hfu.eu address or the short address, as these will be forwarded automatically.

HFU employees who were hired after 18.04.2024 will NOT receive an @hfu.eu address.

Please also note the regulations below.

What you have to do

  1. The long email address firstname.lastname@hs-furtwangen.de is now used for active correspondence.

    • If names are the same, the email address is created as follows:
      firstname.lastname02@hs-furtwangen.de

    • Temporary email address firstname.lastname@hfu.eu:
      All HFU employees received a new temporary email address between September 2023 and April 2024, which was available at Mailbox.org.

  2. HFU login name / HFU account:
    When you received your new HFU account, you received a new HFU login name. You will need this login name from now on to log in to all HFU digital services. It cannot be changed for the duration of your employment. The HFU login name is composed as follows:

    xyz1234@hs-furtwangen.de

    • Please do NOT use this login name as your email address or for active correspondence.

  3. Abbreviation email addresses:
    We would like to ask you to stop using your old abbreviation email addresses (abbreviation@hs-furtwangen.de) in your active correspondence.
    You can still be reached under it (via aliases/forwarding), but from now on the long email address (firstname.lastname@hs-furtwangen.de) must always be used.

    • Employees hired after 18.09.2023 will not receive an abbreviation email address.

Problems or questions?