HFU Account and two-factor authentification (by Smartphone app)

HFUACCOUNT 20-010

What you need to know

You have received a new HFU account.

Please note that from now on you will need two-factor authentication to generate a one-time password every time you log in to our services (in addition to your HFU account). The simplest option we recommend is to use your smartphone to generate one-time passwords. To do this, you need to install the Microsoft Authenticator app (or another authenticator app of your choice) on your smartphone. This app must be kept on the smartphone and must NOT be deleted. This can be done without hesitation, as the app only generates a numerical code (one-time password) and does not transmit or store any other (personal) data.

Below we will show you how to carry out two-factor authentication, install the app and complete the initial authentication process.

What you have to do

  1. One-time login/registration:
    We recommend the use of a workstation/PC/laptop:

    Open the following link External link opens in a new window:https://intra.hs-furtwangen.de/en/ in your browser.

    • You will be taken to the start page of the new HFU intranet. Read everything carefully and then click on the "Start now" button (see Figure 1.1).

    • The start page with the Microsoft login opens. Enter your new Anmeldenamen@hs-furtwangen.de here and click on "Next" (see Figure 1.2).

    • Enter the initial password and click on "Log in" (see Figure 1.3).

    • Now change your password and then click on "Log in" (keep your password in a safe place), (see Figure 1.4). Information on the password guidelines can be found on Helpcard 2fa-10-001.

    • Click on "Next" (see Figure 1.5).

  2. Once you have successfully registered, you will now be prompted to install the app on your smartphone.

    • If you are already using or want to use a different app, install it and click on "I want to use a different authenticator app", see Figure 2.2.

      If you want to choose a different method, click on "I want to set up a different method", see Figure 2.3).

      If you would like to use a hardware token (only for HFU employees), please write a ticket to Email application is started:it-support(at)hfu.eu with the keyword "Hardware token".

  3. If you have not yet installed an authentication app on your smartphone, we recommend the Microsoft Authenticator app. Proceed as follows (if you already have an Authenticator app installed, continue with step 4).

    • Depending on the app installed, the following steps may differ from this procedure.

    • Open the App Store or Play Store on your smartphone and install the app (see illustrations).

    • Follow the respective instructions and click on the blue button, confirm with "Next" if necessary.

    • Select "Business and school account".

    • Now select "Scan QR code" and scan the QR code that is displayed in the browser window.

  4. Switch back to the browser on your workstation/PC/laptop and complete the process you started in step 2 as follows.

    • If you have installed the Microsoft Authenticator app, click "Next" (see Figure 2.1 above).

      If you have another app or method, click as described above (see Figure 2.2 or 2.3).

    • Follow the instructions by clicking "Next" .

    • You will now be asked to scan the QR code with your smartphone.

  5. Take your smartphone and scan the displayed QR code with the installed app as prompted.

    • Under "Business, school or university account", select the "Scan QR code" option (see Figure 5.1).

    • If necessary, allow access to the camera (see Figure 5.2).

  6. Switch back to the browser on your workstation/PC/laptop. The authentication is confirmed. Click on "Next".

    • A number will now be displayed.

    • Depending on the app installed, the remaining steps may differ from this procedure.

  7. Switch to the app and enter the number here.

    • Confirm with "Yes".

  8. Your account in the smartphone app has been successfully created and registered in the HFU account.

    • You will receive a message in the browser of your workstation/PC/laptop telling you you have been successful.

  9. In future, you will have to enter your HFU account when logging into our services and type the one-time password generated in the app on your smartphone into the field in the browser.

    Please note that you will therefore always need your smartphone to log in.

Problems or questions?