Logging into your HFU Account

HFUACCOUNT 10-030

Security updates are required

Due to a critical security issue with the Microsoft Authenticator app, which is often used for two-factor authentication, we ask that you (if it hasn’t already happened automatically) update the app as soon as possible using the standard update features in the app stores (iOS / Android). On Android, version 6.2605.2973 and later resolves the issue; on iOS, the update is available starting with version 6.8.47. If you have enabled automatic app updates for your mobile operating system, you will receive the update automatically.

What you need to know

The HFU account is required to log in to all digital services.

Please follow the instructions below to complete the login process.

What you have to do

  1. Open your preferred web browser and go to the website External link opens in a new window:start.hs-furtwangen.de.

    • The welcome page will appear.

    • 1.1

  2. Read the introduction, then click the “Start now” button below the text.

    • The HFU registration page will appear.

    • 2.1

  3. Enter your HFU account credentials in the login form and click “Next” (see Figure 3.1).

    • You will be redirected to the password prompt.

    • If you were already logged into the browser, any existing accounts (see Figure 3.2) will be displayed. Select the HFU account.

    • 3.1
    • 3.2

  4. Enter your HFU account password.

    • You will be redirected to the login confirmation / authentication page.

    • This step may be skipped if you have previously used the account selection feature.

    • 4.1

  5. Pick up the mobile device on which you have installed the Authenticator app.

    Then enter the two-digit number displayed in the prompt (push notification) and tap “YES” (see Figure 5.2 or Figure 5.4).

    • Authentication will be reported as “successful,” and you will be redirected to the service overview.

    • Note: After entering the two-digit number, you will usually be prompted to confirm (by unlocking your smartphone, e.g., with a PIN, Face ID, or fingerprint). This confirmation method varies by device and may differ from the examples shown (see Figure 5.3 and Figure 5.5).

    • If you are not using a smartphone for authentication, please use your chosen method or device to authenticate yourself at this point. (e.g., hardware token, 2Fast Windows app, Google Authenticator, etc.)

    • 5.1
    • 5.2
      Enlarge image
      Push notification

      (View: iPhone) Enter the two-digit number into the Authenticator app's prompt.

    • 5.3
      Enlarge image
      Additional confirmation prompt

      (View: iPhone) Enter your PIN to confirm.

    • 5.4
      Enlarge image
      Push notification

      (View: Android Dark Mode) Enter the two-digit number into the Authenticator app's prompt.

    • 5.5
      Enlarge image
      Additional confirmation prompt

      (View: Android Dark Mode) Confirm the authentication prompt (in this case, fingerprint).

  6. You can now use the service overview to access the HFU digital services.

    • 5.1

Problems or questions?