Furtwangen University Howto: CHAT (HFU Chat)

HFU Chat

HFU offers a chat service via a matrix server (matrix.hs-furtwangen.de) for all university members.

Matrix enables encrypted communication in individual and group chats.
For example, end-to-end encryption can be used to communicate in departments, project teams, and between faculty and students.

Matrix uses an open communication protocol and can be used in the browser, via desktop client or in a mobile app with your HFU account.

Department IMZ | IT
Service desk Leave a message
Platform link matrix.hs-furtwangen.de

Note for Windows users

After using the automatic update function (update from 27.02.2025) of the Element Client, you may no longer be able to open the app - to resolve the problem, please reinstall the app via the manufacturer's website.

Helpcards available

CHAT-10-005
Chat access via browser login

How to log in to Matrix via the browser
CHAT-10-010
Installing and setting up chat client

How to install and set up the client on your operating system as an HFU member
CHAT-10-015
Check and correct active sessions and cross-signatures

How to get rid of the exclamation mark next to your name
CHAT-10-020
Verifying other HFU chat sessions

Matrix - notes on security and how to verify a second session
CHAT-10-025
Configuring personal settings in Matrix Chat

How to configure personal settings in Matrix Chat
CHAT-10-030
Chatting with other people (chat between two people)

Matrix - how to find other people, chat with them and verify other people
CHAT-10-035
Joining a public chat

Matrix - how to find and enter a public room
CHAT-10-040
Creating groups (private rooms)

How to organise groups (private rooms) in matrix e.g. for a department
CHAT-10-050
Creating groups (public rooms)

How to organise a public group in Matrix
CHAT-10-055
Moderating a matrix group

How to moderate a group in Matrix (e.g. remove people from the group, change names and...
CHAT-10-060
Deleting a room (or group)

How to delete a room in Matrix

Note for Windows users

Chat access via browser login

Installing and setting up chat client

Check and correct active sessions and cross-signatures

Verifying other HFU chat sessions

Configuring personal settings in Matrix Chat

Chatting with other people (chat between two people)

Joining a public chat

Creating groups (private rooms)

Creating groups (public rooms)

Moderating a matrix group

Deleting a room (or group)