

FAQ
Frequently Asked Questions
We try very hard to guide you with our helpcards through the sometimes deep jungle of the various systems. Sometimes, though, problems still come up or you have questions that you need answered.
The FAQs try to answer as many of these questions as possible.
You can also use the search function above to search for something in the FAQs.
- Department IMZ
- Phone number 07723 920 9585
- Platform link imz.hs-furtwangen.de
FAQs available
20 - alfaview
-
-
FAQ-AVIEW-1010
alfaview client does not start
The alfaview client does not start when I select a room via rooms.hs-furtwangen.de
-
FAQ-AVIEW-1020
High processor load on the Mac
Settings to reduce high processor load on the Mac
-
FAQ-AVIEW-1030
Audio problems during an online lecture
What can you do if you have problems with the sound?
-
FAQ-AVIEW-1035
Problems with echo and noise (participation without headset)
How to enable echo and noise cancellation
-
FAQ-AVIEW-1040
Problems with audio and / or microphone (Windows)
You have problems with your audio and / or microphone and cannot hear or are not heard.
-
FAQ-AVIEW-1045
Problems with audio and / or microphone (macOS)
You have problems with your audio and / or microphone and cannot hear or be heard.
-
FAQ-AVIEW-1050
Disconnections and instability
Information and possible solutions for moderators in case of disconnections
-
FAQ-AVIEW-1060
Screen sharing problems (Windows)
How to split the screen in Windows
-
FAQ-AVIEW-1065
Screen sharing problems (macOS)
How you can split the screen under macOS
-
FAQ-AVIEW-1070
Problems with webcam sharing (Windows)
Problems with webcam sharing in alfaview
-
FAQ-AVIEW-1075
Problems with webcam sharing (macOS)
Probleme mit Webcamfreigabe in alfaview
50 - FELIX
-
FAQ-FELIX-1000
FELIX cannot be accessed
When I type felix.hs-furtwangen.de in the browser, an error message appears
-
FAQ-FELIX-1020
(Un)subscribe to course elements in FELIX
Manage notifications / subscriptions in FELIX
-
FAQ-FELIX-1030
Task - Extend deadline for submission
The deadline for the submission should be extended.
-
FAQ-FELIX-1031
(Group) task - change task (delete, edit, add)
(Group) task - change task (delete, edit, add)
-
FAQ-FELIX-1032
(Group) task - the task is finished, but files are missing
The task is finished, but files are missing
-
FAQ-FELIX-1033
(Group) task - a participant / group has submitted the wrong file
A participant has submitted the wrong file
-
FAQ-FELIX-1034
(Group) task course element - change feedback file after submission
Wrong feedback file selected
70 - Media portal
-
FAQ-MEPO-1010
Video does not appear
Video does not appear after upload
-
FAQ-MEPO-1020
Video course element, embed code and link list - when do I use what?
Video course element, embed code and link list - when do I use what?
-
FAQ-MEPO-1030
How is the player controlled in the media portal?
Control of the player in the media portal
-
FAQ-MEPO-1040
How do I share my video - a decision-making guide
How do I set publication and media permissions for my video - a decision-making guide