Ordering and reserving books and media

BIB 10-002

What you need to know

You can order or reserve books and other physical items from the HFU libraries for collection.

Items listed as ‘available’ in the library catalogue can be borrowed straight away or ordered for collection at your preferred campus library. If an item is currently ‘on loan’, you can reserve it yourself and it will be made available to you as soon as possible.

As soon as the items you have ordered or reserved are ready, you will be notified by email.

What you have to do

  1. To search for media, use the External link opens in a new window:BOSS search portal.

  2. Search for the title you’re looking for.

    • Enter a title keyword, an author or an ISBN in the search box 
      or select the advanced search.

  3. Open the title in full-screen mode.

  4. Click the green “Order/Reserve” button.

  5. Next, confirm that you are a university member.

  6. Select your preferred pickup location and notification preferences.

  7. Click “Proceed to order”.

    • The order has been placed.

    • If you select the ‘with notification’ option, you will receive an email notification as soon as the item is available at your chosen campus library. From that point, it will be available for collection for seven days.

    • If you no longer need the item, please notify the library or cancel the order through your library account.

  8. If a title is not available in the HFU libraries, you can request it from another library via the interlibrary loan service, see Internal link opens in the same window:Using interlibrary loan (Helpcard BIB 20-040).

    • Please note: e-books cannot be ordered via the interlibrary loan service.

Problems or questions?