ASKALMA
AskAlma
AI chatbot for teaching Ask Alma is the university’s own AI chatbot, integrated into FELIX. It is based on OpenAI’s ChatGPT and...
IT online open hours
If you have any questions about our services or a specific problem, then simply meet us online for a personal consultation via Zoom: External link opens in a new window:IT online open hours or submit a ticket via the External link opens in a new window:servicedesk (If your HFU account login does not work, please send an email to it-support(at)hs-furtwangen.de)..
IT online open hours - Opening hours: mondays to thursdays from 2.00 - 4.00pm (excluding holidays)
Please note: You can also log in without registering at External link opens in a new window:hfu.li/helpdesk.
For questions about your HFU account, please have identification ready (identity card or driver's licence).
Under howto.hs-furtwangen.de you will find practical help and brief instructions to make it easy for you to use our services and give you answers to frequently asked questions.
The instructions will be checked and updated regularly by the department responsible. However, if you do come across outdated or incorrect information, please let us know. Just write a ticket to the help desk on that service page.