Take-home exam - my internet connection breaks down


What you need to know

You have unstable internet or the internet breaks completely? Usually, take-home exams are designed with a large window of time that allows you to take care of internet problems. Get in touch with your lecturer.

What you have to do

  1. To prevent technical problems during submission, try to upload and submit the file in time and not just before the end of the submission period. Keep in mind that an upload can take a few minutes (depending on the file size).

  2. Try to fix your Internet malfunction and use a different internet connection if necessary. If you have internet, but FELIX is not accessible, follow these instructions.

  3. If your Internet disruption lasts longer, inform your lecturer in order to find a solution together.

Problems or questions?


Contact us at the following number 07723 920 9585 or log a support request under "Sonstige Dienste und Anfragen" at servicedesk.hs-furtwangen.de.