Importing the user certificate into the browser

ZERT 10-020

What you need to know

To work on the University Internal Portal (HIP), you need a user certificate so that you can sign applications and documents by digital signature in HIP.

Importing your certificate is necessary:
1. if you have applied for and received the user certificate for the first time or you have received a new one after a renewal.
2. after a new computer installation.
3. after a browser update (rarely).
4. if you are using multiple browsers on one computer.

Please always keep your browser up-to-date.

What you have to do

  1. Importing certificate into Mozilla Firefox:

    • Start Mozilla Firefox and select "Open menu" - "Settings" in the upper right corner (see Figure 1.1).

    • In the left menu, now select "Privacy & Security". Scroll all the way down and select "Certificates" - "View certificates" (see Figure 1.2).

    • The "Certificate Management" window opens. Click on "Your certificates" in the upper left corner and then on the "Import" button (see Figure 1.3).

    • Now select the certificate file you saved (e.g. in the Downloads folder) and choose Open.

    • Enter the password you set when saving the certificate file (see Figure 1.4) and confirm with OK.

    • The certificate is now displayed and you can close the window with OK.

  2. If HIP shows that there is no certificate (yellow icon with exclamation mark on the top right), it could be because Firefox mistakenly has a block entry for under its authentication decisions (see Figure 2.1).

    • Delete the entry if it is the same as in the figure. To do this, click on the line with a blue background and then on the "Delete" button.

  3. Importing the certificate into Google Chrome:

    • If you have installed the certificate directly on Windows, the certificate is already installed in Google Chrome. Then you don't need to do anything.

    • Launch Google Chrome and select "Customize and manage Google Chrome" - "Settings" in the upper right corner (see Figure 3.1).

    • In the left menu, now select "Privacy & Security" and on the right "Security" (see Figure 3.2).

    • Scroll down and select "Manage certificates" (see Figure 3.3).

    • The certificate import wizard is started. Follow the instructions with "Next". Now select the "Import" button (see Figure 3.4) and in the subsequent window select the saved certificate file (e.g. in the "Downloads" folder) and select open.

    • Confirm with "Next" and enter the password you set for the certificate file in "Private key protection".

    • Now select "My certificates" for "Certificate store" and confirm with "Next" (see Figure 3.6).

    • Now click the "Finish" button.

    • Now you will receive a message that the import has been completed successfully (see Figure 3.6). Confirm with "OK".

Problems or questions?

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